Delivery

Domestic shipping

Choose a convenient form of delivery of your order to any place in Poland. An order placed Monday through Friday, by 8:00 pm will be shipped the same day. All orders placed on Friday from 20:00, as well as orders placed on Saturday and Sunday, will be shipped immediately every Monday.

Delivery cost

Shipping cost for orders:

under 99 PLN is from 9,99 PLN for GLS, InPost, Post Office, Orlen Parcel;
FREE Orlen shipping for orders from 49 zł;
above 99 zł with immediate payment by GLS courier or Orlen Parcel - shipping is FREE;
payment by cash on delivery does not have free shipping, the cost of this form of payment is 9.99 PLN (cash on delivery GLS, Poczta Polska, Orlen Paczka).
NOTE: Grills available in our offer due to their size are not subject to free shipping. The cost of transport within the country is 99 PLN.

Cash on delivery is an additional cost of 9,99 PLN for the amount of the order up to 299 PLN, if the order is for a higher amount, then the delivery is FREE. Last GLS pick up at 21:00.

GLS courier
FREE shipping for orders over 99 PLN
For orders up to 98,99 zł (including discounts) - shipping cost in Poland is:
9,99 zł GLS courier
Delivery to Orlen / Shell /Lidl pickup point

FREE shipping for orders over 49 PLN

For orders up to 48,99 PLN (including discounts)

The cost of shipping in Poland is only 9,99 PLN.
Paczkomaty InPost

FREE shipping for orders over 99 zł

For orders up to 98,99 zł (including discounts) - shipping cost in Poland is only 9,99 zł.

The shipment is delivered to the Parcel Machine specified by the customer when placing the order. The most important advantage of Parcel Machine is the convenience of not having to adjust to the working hours of the courier company.
Polish Post

FREE shipping for orders over 99 PLN

For orders up to 98,99 PLN (including discounts) - the cost of shipping in Poland is 9,99 PLN.

Cash on delivery is 9,99 PLN for orders up to 299 PLN, if the order is for a higher amount - cash on delivery is FREE.

Polish Post Office usually delivers packages within 3-5 days (only on working days).
Orlen Parcel

FREE shipping for orders over 49 PLN

For orders up to 48,99 PLN (including discounts)

The cost of shipping in Poland is only 9,99 PLN.

Orlen Paczka usually realizes shipments in 1-3 business days.

For large pallet orders, deliveries are sent via a shipping company no later than the next day after the order is placed.

Own collection from KOLBA warehouse

It is possible to receive your own pickup from KOLBA warehouse, please follow this link for details

Questions and answers

How can I contact the courier?

To contact the courier, please call the courier company's customer service.

To contact the courier, you will need the tracking number of the shipment, which you will find in the email from us.
GLS (General Logistics Systems):
landlines: +48 804 262 262*
cell phones: +48 46 814 82 20*
(*charged at the rate of the operator of the caller)
Mon to Fri from 07:00 to 19:00 and Sat from 07:00 to 15:00

InPost parcel machines:
landlines: +48 801 400 100*
cell phones: +48 722 444 000*
(*charged at the rate of the operator of the caller)
Monday to Sunday from 07:00 to 21:00

Polish Post:
landlines: +48 438 420 600*
cell phones: +48 46 814 82 20*
(*charged at the rate of the caller's operator)
Monday to Friday from 08:00 to 20:00

Orlen Parcel:
phone: 22 33 33 999*
hotline mobile application: 801 167 536 / 502 167 536
(*charge according to the caller's operator rates)
Mon. to Fri. from 08:00 to 20:00
Can I track my shipment?

Absolutely, both GLS courier and InPost Parcel Machines offer tracking, so you can see where your package is currently located. To check the location of your package, just enter the package number in the corresponding box on the main page of the provider.

GLS: www.gls-group.eu/PL/

InPost parcel machines: www.twoj.inpost.pl

Poczta Polska: www.poczta-polska.pl

Orlen Parcel: www.orlenpaczka.pl
Where can I find my parcel number?

We will send it to you by email after the package is shipped. You can also check it at any time in your order history after logging into your account.

International shipping

We provide fulfillment and shipping of orders to the indicated address within the European Union and selected Schengen candidate countries.

Due to the separate legal regulations of each country, the shipment of some products considered dangerous (such as wind guns, pepper spray and stun guns) is not impossible. Therefore, before placing an order, it is advisable to check the laws regarding the acquisition and possession of the above products. Regardless of where you are, you are responsible for complying with the laws of your country.

Details of shipping zoning are provided below.

Remember, you are responsible for complying with the laws that apply in your country.

What to do before ordering products to a foreign address?

Make sure that the product in question is not subject to legal restrictions in the country to which we are to send your order. If you can't find clear information online, consult a lawyer about the matter.

Check whether additional permits or registration of the product with the relevant authority is required. An example of such a product in our country are wind guns with kinetic energy that exceeds 17 J.

Foreign shipping services available:

Pallet shipments are subject to separate pricing. We use the services of the largest shipping companies. We select the best offer for you.

Kolba company uses the services of courier companies with which it has a contract. This is:

Pallet shipments

Courier shipments

23% VAT should be added to the prices shown on the website of the Polish Post Office.

GLS - General Logistics Systems Poland Sp. z o.o. shipping only within the European Union.
For the cost of overseas shipping by Polish Post, pricing is individual. To use it, please contact our hotline.

Kolba company uses only the "postal parcel" service. This is dictated by the lack of tracking of the parcel or letter in other services offered by the Polish Post.

Detailed information about the service and cost calculator can be found here
- The cost of international shipping is different depending on the country to which we are to send the package. They are calculated automatically when you add products to your cart and select a delivery country. Below you will find shipping costs matched to the three zones you will find on the map below.
  - Zone 1 - 37 pln
  - Zone2 - 62 pln
  - Zone 3 - 123 pln
    You can check where your package is currently located. To check the location of your parcel, just enter the parcel number in the corresponding box on the main page of the supplier.
    
    GLS: parcel tracking
    - Shipments to Spain and Portugal only cover the continent.
- Poczta Polska S.A.
You have the option of using other courier companies on special request. In this case, you are the one who will order the package to be picked up at Kolba's headquarters and you will bear all related costs.