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In Kolba Store you can always count on:
- team of experts, who are always willing and ready to answer to your questions;
- our helpline- opened 8:30 am - 6:00 pm on working days and 09:00 am - 2 pm on Saturday;
- possibility to place an order via email, phone or our website;
- comfortable two hire purchase systems;
- simple and clear product availability system;
- perfectly packed parcel;
- fast shipping by courier, Post Office or Parcel Locker within 24 hours
- continous access to well-known and recommended products
- best price guarantee
- high quality products from reliable sources
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Our goal is
- your satisfaction with product quality and customer service;
- offering the best products in accepted prices;
- providing you with convenience and clarity in placing orders;
- building a community with you and other customers of our store;
- collecting opinions about us and our work, in order to develop more and more.
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What has changed for the better
- our company joined GIODO, therefore your data is even safer than before;
- we put even more effort so the customer satisfaction is getting higher and higher;
- we adjust our offer to customer preferences by analysing level of customer satisfaction taking into consideration opinions, comments and; questionnaires
- we changed the way of receiving and processing order so it bacame easier and clearer;
- the complaint handling system has been improved.
High level of service and goods quality is extremely important to us, therefore our company adopted WSK Quality Policy in 2013